The Technical Manager is responsible for managing a small team of technical people in the Data Analytics and Automation area or virtual team, planning and guiding service delivery, achieving required project deliverables and customer satisfaction. This manager recruits, deploys, manages and develops people while aspiring to deliver impeccable service.

Key Accountabilities

• People Management. Recruits, manages, motivates and develops a small team of technical people, encourage an environment to promote personal development, ensuring that the project deliverables are met, while constantly improving capabilities and contributing to growth in new business.
• Customer Relations. Establishes relationships with middle to senior level customers and a range of managers across Fujitsu to deliver and enhance their service.
• Planning & Control. Resource allocation/scheduling to meet the demands of delivering a service, managing changing priorities and issues. Uses strengths of team to achieve effective and efficient delivery of service.
• Business orientation. Anticipates the impact of business issues on own operation and takes appropriate action.
• Work collaboratively with clients/users, the development team, and various stakeholders within the company to ensure the delivery of all products in an efficient, timely manner.
• Contribute to product design and establishment of requirements
• Take the lead in driving a culture of continuous improvement and innovation
• Delegate technical responsibilities and monitor the progress of projects